What ages are allowed at shows?
Shows are all ages unless otherwise noted on our web site. Please bring your valid state issued ID, we do scan ID’s to make sure they are valid.
What time will the show start?
The first band will start half hour to one hour after doors open depending on the number of bands, etc.
Where should I park?
There is an honor park directly next to the building, the cost is $5.
Is seating available?
All shows are General Admission unless noted on web site. There is limited seating available on a first come first serve basis.
Where can I purchase tickets?
Tickets are available on our web site: TheCanalClub.com, we also accept MasterCard, Visa and Discover at the door. For local shows the local bands will also have tickets available for purchase.
What is your refund policy?
We do not refund online purchases unless a show is cancelled, in which case refunds will be made at point of purchase. Anyone dismissed for rules violations will not receive a refund.
Do you have a dress code?
No plain white t-shirts, athletic wear (except for footwear), darkly shaded glasses, “doo” rags, head bands or bandanas. We reserve the right to deny admission to anybody for any reason.
Do you have a coat or bag check?
We do not have a coat or bag check for most shows and reserve the right to check all bags entering the building.
Can I photograph or record the show?
Photos and video recording are primarily up to the band and vary night to night.
Do you allow reentry?
We do allow reentry for most shows. For our upstairs shows you must be at least 18 years old to enter after 10pm, those already upstairs are allowed to remain.
Who do I contact if I lost something at The Canal Club?
Send us an email: email@example.com we will get back to you ASAP
Where do I go to smoke?
You will need to go outside to smoke, although for some shows on the 2nd floor we do allow smoking.
Is The Canal Club handicap accessible?
Our first floor is handicap accessible; the second floor is not so easy. We try to accommodate all our customers so if you have special needs, please contact us so we can arrange to assist you when you arrive.
Do you offer free internet?
We do offer free high speed wireless internet through RVAWIFI
My band wants to play at The Canal Club, who do I contact?
Bookings@TheCanalClub.com, please include links to band page, a little history of the bands shows. We do try to respond to all requests just give us some time.
Is The Canal Club available for private parties?
Yes contact us at ClubRental@TheCanalClub.com
What are the specs for the stages and equipment?
A list of our gear can be found on our TECHNICAL INFO page.
If your question isn’t answered here, email Info@TheCanalClub.com